Delete your account
Delete from inside the app
Sign in at https://intensefit.co/app, open Profile, then Privacy & data, then "Delete account and all cloud data". You will see exactly what will be removed, may be asked to confirm your password, and must type DELETE to continue. You can cancel at any point before that final step. Deletion runs immediately and cannot be undone.
Delete without signing in
If you cannot access your account, email our support address, meunierfilipe@gmail.com, from the address you registered with, using the subject "Delete my account". We verify ownership of the email address and then delete the account. Requests are completed within 30 days, and normally within a few working days.
What gets deleted
Your sign-in identity and email address; every workout, set, weight and time-under-load record; readiness check-ins, recovery and any imported health metrics; coach and training-partner connections, invitations, messages, notes and assigned programs; live coaching session records; insights, recommendations and in-app notifications; all synced set recordings and their metadata; your Google Calendar connection, whose grant is revoked with Google and whose tokens are deleted; push notification subscriptions and reminder preferences; your gym memberships, personal gym notes and equipment scans; feedback, testimonials, beta signup and every email subscription and delivery record.
What is kept, and for how long
Shared records other people rely on — gyms, shared equipment entries and organisations — are kept with your authorship reference removed rather than deleted. Email suppression records for bounced or unsubscribed addresses are kept, because their purpose is to stop us mailing that address again. Payment records held by our payment processor are retained where tax and accounting law requires it, without the training data attached. Encrypted infrastructure backups are purged on their normal rotation, within 30 days. Aggregate, non-identifying counts (for example, total sessions logged across all users) do not identify you and are not deleted.
Videos stored on your device
Set recordings saved locally live in your own browser storage. Deleting your account also clears them on the device you delete from. On any other device where you used Intense Fit, open Profile, then Privacy & data, then "Delete device videos" — or clear the site data for Intense Fit in your browser settings.
Delete only some data
You do not have to delete the whole account. From Profile, then Privacy & data, you can delete device videos, delete synced videos, or export everything as a JSON file while keeping your account active.
Questions
meunierfilipe@gmail.com